|
Post by account_disabled on Jan 11, 2024 3:32:32 GMT -7
Achieving this with a dedicated team of just four acquisition, onboarding and customer experience specialists. This exponential leap was powered by Treble technology. In addition to optimizing processes, Treble has helped Addi change the communication paradigm . Before they relied on email with open rates of 6%, now, thanks to the integration of WhatsApp through Treble, they enjoy open rates of 65%. With Treble and its native HubSpot and WhatsApp integration. Addi has managed to Saudi Arabia WhatsApp Number Data not only improve its operational efficiency, but also focus its team on providing genuine value to the community, adopting more effective and precise strategies in segmentation. “ conversion and bring in more businesses, but also in data. It has given me insights where I know when I am taking it out of the stadium or when I am not .” Matías Vélez, Head of SMBs of Addi Metrics used to measure WhatsApp success Acquisition cost Number of businesses acquired Customer Lifetime Value NPS “Treble is the tool that allows us to reach these metrics. It was part of all that end to end related to those KPIs: acquiring businesses and ensuring that the businesses were happy and that they could sell more through Addi,” Matías explains to us. Addi, How Addi increased its portfolio from 40 to more than 1,500 businesses with HubSpot and WhatsApp Future plans The vision for the future involves the evolution towards artificial intelligence to take the WhatsApp service to an even higher level , providing more opportunities for innovation.
|
|